Sales & Payment
How do I place an order?
Browse our catalogue page, select the item you wish to purchase, and click "Add to Cart." After reviewing your order, proceed to checkout to enter your shipping and payment details.
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account will allow you to save your details for future purchases.
How will I know if my order was successful?
After completing your purchase, you will receive an order confirmation email with your order details. If you do not receive a confirmation, check your spam folder or contact customer support.
Can I modify my order after it’s been placed?
Once an order is confirmed, changes cannot be made. If you need to modify your order, please contact customer support immediately, and we will assist you before it's processed.
What payment options are available?
We currently accept Paynow, Credit and Debit cards (Visa and MasterCard), American Express. We are working on expanding our payment options in the near future.
Is it safe to shop on your website?
Yes, our website uses SSL encryption to protect your personal and payment information. Your security is our top priority, and all transactions are processed safely.
When will I be charged for my order?
You will be charged at the time of purchase. If there are any payment issues, you will be notified, and the order will not be processed until the issue is resolved.
How do I know if there are any discounts or promotions?
Ongoing promotions and discounts are displayed on our website. You can also sign up for our newsletter for updates on special offers.
Can I cancel my order after it's been placed?
Orders can only be cancelled before they are shipped. Please contact customer support as soon as possible if you need to cancel your order.
Do you offer gift cards?
Currently, we do not offer gift cards. However, we are considering this option for the future. Stay tuned for updates!
Can I use multiple discount codes on one order?
Only one discount code can be applied per order. Please select the code that offers the best value.
Can I change my payment method after placing an order?
Unfortunately, once an order is placed, the payment method cannot be changed. Please contact customer support for assistance if needed.
Do you offer payment plans or installments?
We currently do not offer payment plans or installments. Full payment is required at the time of purchase.
I did not receive a payment confirmation. What should I do?
If you did not receive a payment confirmation, please check your spam or junk folder. If you still cannot find it, contact customer support with your order details, and we will assist you.